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HMSHost Leading the Industry
HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10Best Readers’ Choice Travel Awards gave first place honors to both of HMSHost’s Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further.
Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world’s leading provider of food & beverage services for people on the move. Visit HMSHost.com for more information.
We empower our team of diverse associates to succeed. With locations in airports and motorways across North America, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.Watch Video
HMSHost Offers Competitive Benefits
Flexible spending account for health expenses
401(k) retirement savings plan
Employee and family members comprehensive benefits including medical, dental, vision care, long term disability, short term disability, and life insurance
Credit Union Membership
HMSHost benefits vary by location and some associates may not be eligible for certain benefits. Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and/or terminate a benefit plan at any time.
Customer Service Hall of Fame
Customer Service Hall Of Fame
HMSHost’s Customer Service Hall of Fame recognizes associates who have gone far above and beyond delivery of our Five Star Customer Service standards, and whose actions have significantly enhanced a traveler’s experience at one of our dining operations.
Our Five Star Customer Service standards reinforce and measures our commitment to creating the best possible guest experience for travelers, and we set a target score each year to track our service performance and progress. We proudly celebrate the great stories of our associates’ service efforts and recognize them as part of our Customer Service Hall of Fame.VIEW STORIES
“I have been working with HMSHost for just a short time now and I already love the job. The company does their best to take care of their associates and ensure the highest quality of customer service.”